Achieve Talent Success in Retail with Skills-based Recruitment
With over 142 million people working in the retail sector, it is a significant source of talent. However external factors such as an inflationary economy, coupled with a lack of flexibility, and opportunities for advancement has resulted in a high talent turnover rate. To tackle skill shortages and mobility, HR leaders are adjusting their strategy to focus more on skills-based hiring, training and wellbeing.
Detecting power skills in employees
Power skills are in-demand and retail employees with strong communication, decision making, and customer service skills are invaluable. Adopting a skills-based approach to hiring, HR leaders can pinpoint talent with these skill sets quickly and efficiently, reducing costs by placing the right individuals in roles every time.
Discover what engages your team
Retail is affected by a seasonal culture, lack of flexibility and poor compensation, which makes for high talent mobility. Using 360 insights and career planning tools you can discover what values and motivations are driving your team and work together to shape a talent retention strategy that values individuals.
142m
people work in the retail sector (ILO).
60%
turnover rate of staff in the retail sector.
1 in 2
employees are likely to change companies in a year.
Improve retention through training and development
There is often a lack of clear development opportunities in the retail sector, affecting their ability to keep talent onboard. Using psychometric tools, you can shape teams that are able to respond to changes in future whether they are driven by economic or technological factors. Our team can help you identify skill gaps and future-proofing your talent pipeline by providing training ahead of time.
Reducing talent costs with the right hire
From recruitment to onboarding and training, the cost of a bad hire is seen across all areas and affects a retail company's brand image. Psychometric tools can help you match the right individual to your role based on skills and ability, personality and values. The right match will reduce costs, and create more varied retail teams for better performance, creativity, inclusion and wellbeing.
Succeed in your talent acquisition with our psychometric solutions
Obtain informed insights that you can trust into your candidate's ability, personality and potential with this range of assessments. Combined they can create a complete picture of your candidate(s) and significantly improve your ability to make a great hire.
Featured Resources
Industry Report
HR Trends: Talent Acquisition and Retention in the Retail Sector
Explore in more detail the HR challenges facing this sector and solutions to support talent acquisition and retention.
Article
Psychometric Assessments: A Means to Reduce Turnover in Retail
Discover how psychometric tests can help reduce turnover in the retail sector.
Infographic
10 Tips for Successful Retail Recruitment
Discover 10 tips to optimise your recruitment process and attract the best talent in the Retail sector.